Response Hub

What is a Response Hub?

A volunteer based community platform under TibCERT, which is built on the structure of Learn, Share, Network and Support. An opportunity to address key digital security and tech challenges in our Tibetan community through meetings, discussions and brainstorming sessions. The goal is to finally come up with possible solutions to those challenges and to work collaboratively to implement those solutions.

What is a Meetup ?

A meetup is usually a 2 hr casual meeting of our hub members at a suitable spot (cafe, office, hall) at a suitable time which would be decided and informed by the respective regional DSAs, at least a week in advance. Finalizing a time for the meetups are done in accordance to the suggestions by the members themselves and deciding a majority favor. Meetup is a time where hub members led by our respective regional DSA’s will discuss key digital security and tech issues in the community. A meeting focused on finding ways to resolve these issues by brainstorming ideas and taking basic responsibilities in the implementation of the solutions discussed.
A meetup is a 2 hr casual meeting held once in a month, usually on weekends among our hub members. Meetups are focused on bringing an informal, friendly and open atmosphere to get to know each other, discuss tech and digital security challenges in the community to bring up creative solutions and approaches. The “location” of the meetup could range from cafes, halls and our TAI office based on the technical requirements and number of hub members joining for a specific meetup. The “time and day” of a meetup is not fixed everytime and could vary with suggestions from our hub members as well as the TibCERT team.

Who can join us?

We believe that varying skills, experiences and background of interested individuals play an integral part of a successful Response hub team . Those willing to join us don’t necessarily need to have a good technical knowledge about computers or digital security. Having technical experiences and skills is great but we believe it is of secondary importance, which could be developed through time provided that one is passionate to learn, share, come up with new ideas and collaboratively implement the solutions while moving forward as a team.
Hey there! Are you a person who loves to meet new people, learn and share new ideas about technology and digital security? Are you a person who would love to join our informal get togethers to bring up cool ideas over a cup of your favorite cafe drink? Are you a person willing to contribute to our Tibetan community to overcome tech and digital security challenges? If you can relate to this, come join us! Don’t forget to tell your friends too who would also love to join us!

Dharamsala Response Hub was set up on October 16th, 2020 which is a volunteer based community under TibCERT, aimed to support individuals and organizations beyond TibCERT’s effective reach based on the structure of Learn, Share, Network and Support. Currently there are 8 members who are from different organizations in Dharamsala with different professional backgrounds.

Hub Members Information:-

Sonam Phuntsok MonlamAI	Lobsang Dhamchoe LHA Charitable Trust	Ngawang Tashi College Graduate	Tenzin Choedon Freelance	Nyeesang Wangmo Mentseekhang (TMAI) - Sys-Admin
Sangje Dondup Tibetan Medicare System - TMS	Tenzin Choezin Tibetan library (LTWA)	Tenzin Lekdhen SFTIndia - Campaigns Director	Rinchen Dorjee SFTIndia - Program Coordinator

Bylakuppe Response Hub was set up on 20th of March 2021 with an aim to build a platform & create networks for its members to learn, share their skills and support each other as similar to other regional response hubs. Currently there are 6 members from different organizations or institutions like monasteries, offices etc.

Hub Members Information:-

Gen.Kelsang Thardoe Sera Jeh Rigzoe Chenmo Manager (Sera Jeh Monastery)	Geshay. Ngawang Topden Sera Jeh Library Manager (Sera Jeh Monastery)	Gen. Namgyal Cyber Cafe Incharge + RC & IC helper (Sera Lachi Monastery)	Gen. Gyaltsen Sera Mey Library Senior Staff (Sera Mey Monastery)
Gen. Jampa Dhamey Sera Mey Library Staff (Sera Mey Monastery)	Gen.Phurbu Cashier (SOS TCV School Main Office)

Major Solution discussed - We have gone through the issues raised by Response hub members:

Created a network of Response Hub Members on whatsapp group. Later shifted to mattermost for security and privacy purposes.
Softwares and Applications installation and usage issues (Gave training session)
Softwares and Applications Update issues (Gave training session)
Lack of Knowledge on Internet issues (Due to language barrier/Solution Discussed-Glossary added to knowledge base website for easier to access it)

Mundgod’s Response Hub was initiated with a mission to build a platform for its members to learn, share their skills, create networks and support each other. The regional hub consists of members from different organizations, monasteries, hospitals and regional offices.

Hub Members Information:-

Gen Pankaj Rathore Accountant, Drepung Loseling Monastery	Ms. Tsering Dolma Science Teacher, Drepung Gomang Science Center	Geshe Lobsang Tenzin Accountant of administration, Gaden Shartse Monastery	Gen Tsering Chogyal Website management, Gaden Shartse Monastery
Gen Jamyang Wangyal Secretary, Sakya Monastery	Gen Tenzin Gawa Drepung Gomang	Gen Lhundup Dorjee Student, Drepung Loseling	Gen Ngawang Sangye Accounting Secretary, Drepung Lachi

Some of the works that our Hubs has done to solve the issues faced by our community

Issue	description	links
Disinformation and Misinformation in our community	Panel discussion on “The impact of social media in our community” - Disinformation and misinformation (covid-19), Tibetan General Election, social media fake accounts, identity theft and cyber bully/harassment. We invited speakers on the panel discussion who have different professional backgrounds such as News media, Tibetan policy, Gender activism and Medical and Healthcare. The audience for the panel discussion were representatives of different organizations in and around Dharamsala.	Impact of Social Media in Community Panel Discussion
Technical language barrier	We have made a Tibetan Glossary Database. This database contains most of the technical terms and their translation in Tibetan. So whenever you don’t understand a term on the web, you can always refer to the glossary..	Tibetan Glossary
Response Hub as a Resource Center	We have shared resources such as commonly used softwares and utility tools with our hub members to further share in their organizations. As these softwares and tools are in need and used in many organizations. We also offer assistance in purchase of any tech gadgets and devices and our TibCERT community hub center is always equipped with such resources and ready to serve the community.	link
Software installation, usage and update issues	1. We did training on finding the parent website of software and then doing all checks like compatibility, security, reviews etc. After doing all the research then downloading it and installing it and using it. 2. We did training on how to update various devices like pc, mac, android and iOS.	link
Importance of Digital Security Policy in our community	1. Digital Security Policy awareness event involving participants from various organizations in Dharamsala. 2. Short awareness skit video on the importance of Digital Security Policy	link

Color	Abbreviation	Description
RED	Not for disclosure, restricted to participants only.	Sources may use TLP:RED when information cannot be effectively acted upon by additional parties, and could lead to impacts on a party's privacy, reputation, or operations if misused. Recipients may not share TLP:RED information with any parties outside of the specific exchange, meeting, or conversation in which it was originally disclosed. In the context of a meeting, for example, TLP:RED information is limited to those present at the meeting. In most circumstances, TLP:RED should be exchanged verbally or in person
AMBER	Limited disclosure, restricted to participants’ organizations.	Sources may use TLP:AMBER when information requires support to be effectively acted upon, yet carries risks to privacy, reputation, or operations if shared outside of the organizations involved. Recipients may only share TLP:AMBER information with members of their own organization, and with clients or customers who need to know the information to protect themselves or prevent further harm. Sources are at liberty to specify additional intended limits of the sharing: these must be adhered to.
GREEN	Limited disclosure, restricted to the community.	Sources may use TLP:GREEN when information is useful for the awareness of all participating organizations as well as with peers within the broader community or sector. Recipients may share TLP:GREEN information with peers and partner organizations within their sector or community, but not via publicly accessible channels. Information in this category can be circulated widely within a particular community. TLP:GREEN information may not released outside of the community.
WHITE	Disclosure is not limited.	Sources may use TLP:WHITE when information carries minimal or no foreseeable risk of misuse, in accordance with applicable rules and procedures for public release. Subject to standard copyright rules, TLP:WHITE information may be distributed without restriction.

Color	Abbreviation	Description
RED	Not for disclosure, restricted to participants only.	Sources may use TLP:RED when information cannot be effectively acted upon by additional parties, and could lead to impacts on a party's privacy, reputation, or operations if misused. Recipients may not share TLP:RED information with any parties outside of the specific exchange, meeting, or conversation in which it was originally disclosed. In the context of a meeting, for example, TLP:RED information is limited to those present at the meeting. In most circumstances, TLP:RED should be exchanged verbally or in person
AMBER	Limited disclosure, restricted to participants’ organizations.	Sources may use TLP:AMBER when information requires support to be effectively acted upon, yet carries risks to privacy, reputation, or operations if shared outside of the organizations involved. Recipients may only share TLP:AMBER information with members of their own organization, and with clients or customers who need to know the information to protect themselves or prevent further harm. Sources are at liberty to specify additional intended limits of the sharing: these must be adhered to.
GREEN	Limited disclosure, restricted to the community.	Sources may use TLP:GREEN when information is useful for the awareness of all participating organizations as well as with peers within the broader community or sector. Recipients may share TLP:GREEN information with peers and partner organizations within their sector or community, but not via publicly accessible channels. Information in this category can be circulated widely within a particular community. TLP:GREEN information may not released outside of the community.
WHITE	Disclosure is not limited.	Sources may use TLP:WHITE when information carries minimal or no foreseeable risk of misuse, in accordance with applicable rules and procedures for public release. Subject to standard copyright rules, TLP:WHITE information may be distributed without restriction.